Staff Systems Administrator
Company: ManTech
Location: San Diego
Posted on: October 2, 2024
Job Description:
Secure Our Nation, Ignite Your FutureAt ManTech International
Corporation, we are seeking a highly motivated and
customer-oriented Staff Systems Administrator/Analyst to join our
team in San Diego, CA. As a key member of our diverse team, you
will play a critical role in maintaining the security and integrity
of our systems and networks.Responsibilities:
- Maintain and troubleshoot Windows servers and workstations,
both on-site and remote.
- Perform Windows system administrative support, including adding
and removing users, installing software, and monitoring
systems.
- Maintain domain controllers, file servers, application servers,
and other cloud resources.
- Properly receive and triage customer incidents in the ticketing
system.
- Follow standard operating procedures to accurately log all
tickets within the ticketing system.
- Properly escalate unresolved tickets to the next tier of
support.
- Assist in configuring baseline switches, routers, and PCs being
prepared for deployment.
- Coordinate equipment preparation and shipping, confirm customer
receipt, and validate inventories.
- Perform remote site surveys and identify requirements for
hardware and cabling.Requirements:
- 2+ years of related experience as a System
Analyst/Administrator or similar role.
- Appropriate DoD 8570 Level II certification.
- Experience with network and patch management.
- Knowledge of system security, data backup/recovery, and network
monitoring.
- Ability to troubleshoot and problem solve issues to
resolution.
- 25% travel Conus and International.
- Excellent customer interaction with a focus on positive service
support.
- Excellent oral and written communication skills.Preferred
Qualifications:
- Bachelor's Degree in Information Technology, Cybersecurity,
Data Science, Information Systems, or Computer Science, from an
ABET accredited or CAE designated institution.
- DoD Intermediate Certification required (Cloud+ or GICSP or
SSCP or GSEC) -OR- equivalent DoD/Military Training as identified
in 8140 qualifications matrix.
- ITIL 4 Foundations certification.
- Microsoft Certified Solutions Associate (MCSA).Security
Clearance Requirements:
- Top Secret-SCI clearance adjudicated within the last 6
years.
- Willing to submit to a polygraph.
Keywords: ManTech, Rowland Heights , Staff Systems Administrator, IT / Software / Systems , San Diego, California
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